Refund policy

Last updated October 30, 2026

Celebrity Kitchen AI distinguishes task credits from money paid at checkout. A credit return lets you submit another generation; it does not automatically refund a payment.

Failed and canceled generations

When a task is marked failed, the credit charged for that task is returned automatically, once. Canceling before execution starts also returns the credit. After execution has started, a canceled task returns the credit only after execution has ended and the provider confirms a final charge of zero. A confirmed provider charge keeps the credit spent; an unknown or unsettled charge remains pending. Closing the page does not cancel a task. A completed task is not automatically treated as failed because you dislike its visual result.

Payment refunds

For an unused purchase, a duplicate charge or a problem with a delivered result, contact support@celebritykitchenai.com so the order can be reviewed. We do not promise an automatic cash refund or a fixed discretionary refund window. Applicable statutory refund rights still apply. An approved payment refund is processed through the payment provider and may remove the credits associated with that purchase.

Request a review

Email support@celebritykitchenai.com with your account email, order ID, job ID if relevant, and a short description of the issue. Do not send full card numbers, passwords or API keys. Keep the receipt and any task error message. Processing and payment-provider settlement times can vary.

Questions? Email support@celebritykitchenai.com.